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Current Issue: MAY 2012
Leadership & Management
A metamorphosis
By Anjan Bhowmick & Parangat Ranjan
May 7th 2012
The approach to the organization theory has changed significantly over the years. There have been a few incremental and some radical changes to the overall perception. The business environment has also become competitive due to the high-supply-lower-demand trend and this competitiveness is compelling organizations to adopt newer ways of meeting the escalating customer expectations. As a result, organizations have evolved from a ‘standardization driven’ machinery to a ‘living ... Read more »
Wisdom is in the field - respect it
By Dr. Anil K. Khandelwal, Former Chairman & Managing Director, Bank of Baroda
May 7th 2012
I would like to begin with a small story narrated by Gurcharan Das, former CEO of Procter & Gamble India and now a well-known author and columnist, in his book ‘India Unbound’. The story is all about how Gurcharan Das received a rare insight from a woman customer from Surat – a regular user of Vicks Vaporub (a premium product of Procter & Gamble) for many years - about the product which Gurcharan Das could not have got sitting in his office. She demonstrated to him in... Read more »
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