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Businesses around the world are being disrupted as we speak. The common reality is that the way we deliver value has completely been upturned. Traditional management principles, traditional ways of working are turning more and more obsolete and we need to find new ways to tap into people’s potential to drive innovation, customer value creation and new business models.

In this research, using a first-of-its-kind benchmarking study, we will study the pre, during and post learning process to understand how companies are personalizing behavioral learning programs.

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* 1. Please share the following details:

Name

Designation

Company

Contact number

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* 2. Business E-mail ID

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* 3. What best describes your organization type?

Multinational Company

Indian Company

Small and Medium-Sized Business

Public Sector Units

Startups

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* 4. In which industry does your organization operate?

IT & ITES

Manufacturing & Heavy Industries

Banking, Financial Services & Insurance (BFSI)

Automotive & Ancillaries

Services

Healthcare & Pharmaceuticals

Telecommunications

Construction & Mining/Oil & Gas/Metals

Insurance

Wholesale/Retail Trade

Power & Utilities

Transportation & Logistics

Educational Service

Other (please specify)

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* 5. What is the total employee strength of your organization?

Less than 250

250-500

501 - 1,000

1,001 - 3,000

3,001 - 5,000

5,001 - 10,000

10,001 - 20,000

Greater than 20,000

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* 6. Does your L&D strategy include trainings & programs focused on behavioral skills?

Yes

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* 7. On a scale of 1-5, how important are these behavioral skills for your organization? (1 – not important and 5 – very important)

	1	2	3	4	5
Critical thinking	Critical thinking 1	Critical thinking 2	Critical thinking 3	Critical thinking 4	Critical thinking 5
Communication skills	Communication skills 1	Communication skills 2	Communication skills 3	Communication skills 4	Communication skills 5
Collaboration/People skills	Collaboration/People skills 1	Collaboration/People skills 2	Collaboration/People skills 3	Collaboration/People skills 4	Collaboration/People skills 5
Leadership skills	Leadership skills 1	Leadership skills 2	Leadership skills 3	Leadership skills 4	Leadership skills 5
Problem solving skills	Problem solving skills 1	Problem solving skills 2	Problem solving skills 3	Problem solving skills 4	Problem solving skills 5
Client/Customer management skills	Client/Customer management skills 1	Client/Customer management skills 2	Client/Customer management skills 3	Client/Customer management skills 4	Client/Customer management skills 5

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* 8. What are the top challenges in implementing behavioral programs/trainings in 2020? (Select top 3 challenges)

Limited resources

Leadership buy-in

Training for remote employees

Applying learning to daily work

Uncertain future business context

Uncertainty of implementing physical training sessions

Other (please specify)

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* 9. How satisfied are you with the current learning programs/trainings to equip your employees on behavioral skills?

Very satisfied

Satisfied

Neither agree nor disagree

Dissatisfied

Very dissatisfied

Don’t have an existing learning program on behavioral skills

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* 10. What are the primary modes of delivering behavioral skills? (Select all that apply)

Classroom based training programs (including university tie-ups)

On-the-job training (Job shadowing/ Coaching/ Mentoring)

Digital learning (Web and mobile based courses/ gamified apps)

Non-traditional learning (Offsites/ workshops)

Other (please specify)

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* 11. Does your organization have a personalized behavioral learning roadmap for all employees?

Yes

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* 12. How do employees participate in designing the behavioral learning roadmap for themselves? (Select all that apply)

Through annual or periodic surveys

Discussion with line managers/ L&D experts

Periodic assessments and evaluation

Share inputs in the goal-setting process

The employee is not directly involved in designing the learning roadmap

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* 13. According to you, how important is coaching for imparting behavioral skills?

Very important

Important

Neutral

Less important

Not at all important

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* 14. Is coaching a significant aspect of your ongoing behavioral learning programs?

Yes

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* 15. Do you map the impact of learning behavioral skills to business outcomes?

Yes, we do

No, we don’t

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* 16. How do you measure the impact of behavioral trainings & programs? (Select all that apply)

Feedback surveys (Employee, Peer to peer, Managers)

Assessments ( Pre/post learning, Technical, Cognitive)

Performance (Against goals, KPIs)

Employee retention

Employee engagement

Other (please specify)

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* 17. What is your estimated learning budget per employee every year?

Less than INR 10,000

Between INR 10,000 – INR 25,000

Between INR 25,000 to INR 50,000

More than INR 50,000

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* 18. What percentage of your L&D investment per employee is allocated for behavioral skills?

Less than 25 percent

25- 50 percent

50- 75 percent

Above 75 percent

Not applicable

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* 19. Are behavioral learning budgets for FY 20-21:

Going up

Going down

Staying the same

Not applicable

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* 20. How important is behavioral skills for the following employee groups? (1 – not important and 5 – very important)

	1	2	3	4	5
Individual contributors	Individual contributors 1	Individual contributors 2	Individual contributors 3	Individual contributors 4	Individual contributors 5
Entry level employees	Entry level employees 1	Entry level employees 2	Entry level employees 3	Entry level employees 4	Entry level employees 5
First time managers	First time managers 1	First time managers 2	First time managers 3	First time managers 4	First time managers 5
Mid-level managers	Mid-level managers 1	Mid-level managers 2	Mid-level managers 3	Mid-level managers 4	Mid-level managers 5
Senior leadership	Senior leadership 1	Senior leadership 2	Senior leadership 3	Senior leadership 4	Senior leadership 5

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* 21. Behavioral L&D budget allocation by department (1 – not important and 5 – very important)

	1	2	3	4	5
Operations/ Manufacturing	Operations/ Manufacturing 1	Operations/ Manufacturing 2	Operations/ Manufacturing 3	Operations/ Manufacturing 4	Operations/ Manufacturing 5
Sales and Marketing	Sales and Marketing 1	Sales and Marketing 2	Sales and Marketing 3	Sales and Marketing 4	Sales and Marketing 5
IT and Technology	IT and Technology 1	IT and Technology 2	IT and Technology 3	IT and Technology 4	IT and Technology 5
Customer service and support	Customer service and support 1	Customer service and support 2	Customer service and support 3	Customer service and support 4	Customer service and support 5
Executive management	Executive management 1	Executive management 2	Executive management 3	Executive management 4	Executive management 5
HR/ Talent/ Learning	HR/ Talent/ Learning 1	HR/ Talent/ Learning 2	HR/ Talent/ Learning 3	HR/ Talent/ Learning 4	HR/ Talent/ Learning 5
Product/ Engineering	Product/ Engineering 1	Product/ Engineering 2	Product/ Engineering 3	Product/ Engineering 4	Product/ Engineering 5

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* 22. Which of the below stakeholders play an active role in the decision making process of behavioral L&D programs?

L&D Head

CHRO

CEO

CFO

COO

Head of Sales/ Marketing

Product/ Engineering leadership

Other (please specify)

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* 23. Are you interested to know more about the personalized learning programs offered by Harappa Education? Visit harappa.education

Yes