Globally and in India, we see two broad areas where HR services are gaining traction. Assessments for identifying talent - whether it is assessment at the time of recruitment, or during promotion time, or to identify high potentials, talent identification is one area where there is a lot of traction happening worldwide.
The second area where I see tremendous traction taking place is in terms of enhancing the capability of the talent pool. You see approaches that are very different; starting from the traditional training programs to content that is delivered to the desktop as and when you want it. A lot of investment is happening in usage of e-learning and tech-driven content and learning.
India is seeing the same trends as are happening worldwide with growth possibly a little more accentuated towards the assessments practice here because that is where this life-cycle starts. Once you complete the assessment, then automatically you will move into addressing the question of ‘what do I do with people who’ve been assessed?’ and you will complete the loop with learning solutions and talent management.