Despite large-scale investments in technology enablement, the BPM industry remains a people-centric industry, and one that needs a steady supply of fresh talent. But the challenge comes while creating a framework that continuously re-invents engagement and review practices to capture the aspirations of the employees, while recruiting, developing and retaining top talent to meet the growth targets. WNS today is known for having a number of talent development, employee engagement, reward and recognition programs that have turned WNS into an organization of high performing, committed teams.
The ‘Front Line Manager Development’ Program at WNS focuses on developing people managers within the organization and achieves the twin objectives of preparing a strong pipeline of leaders internally and also helps employees fulfill their career aspirations. Today, 90 percent of WNS frontline managers have grown from within the organization. Similarly, Domain Universit...
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