Just as a plant needs continuous watering to grow, in an organisation context positive reinforcement needs to be done on an ongoing basis cover story
An environment of positive reinforcement and encouragement has the ability to create an engaged workforce – an outcome that any talent management team would look forward to. Just as a plant needs continuous watering to grow, in an organization context positive reinforcement needs to be done on an ongoing basis. While formal awards and recognitions are a significant source of encouragement, they can be done only a few times in a year. Employees like to receive comments (preferably a pat on the back) from not only their managers, but also peers and subordinates. And what can be better than it being available online for all to see and contribute. We have created an online section on our portal called ‘URJA – UR Just Awesome’. Through this, an employee can give an URJA to any other employee and every URJA is visible to all the employees. Through URJA, an employee can appreciate and acknowledge the good work that is being done every day by someone in his or her team or within the organization in real time (online). There are no strict parameters defined for appreciation – one can praise the work, a team member’s great attribute, high quality deliverable or acknowledge professionalism shown by someone.
Another area where social media can be used is learning and collaboration. Human beings are hard wired to continuously learn and grow. We have leveraged Yammer for creating a platform for employees to learn, share and build on each other’s knowledge and strengths.