Marriott is successfully positioned at the top position in the Indian hospitality space. While Marriott’s attrition rates are 11 percent below the industry average, its engagement scores are 22 percent higher. It is Marriott’s culture that puts people first is at the core of all its people strategies and practices.
Cultivating an enabling, open and meaningful culture has been a top priority at Marriott, and this has been a result of curating associate experiences consistently through different programs and approaches. ‘Xposure’, one such platform facilitates cross-training, mentorship, special assignments or projects, and helps in exposing the functionality of other departments. Similarly, Marriott’s ‘Where I Belong’ campaign consciously communicates the feeling of ‘belonging’ to the Marriott family, while ‘Elevate’, another notable program, individually customizes and develops, refines and accelerates the prod...
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