AHEAD’s CPO Kristin Supancich reminds us that technology and empathy aren’t just buzzwords but essential fuel for the modern workplace journey. But the middle managers, often underappreciated, recalibrate the route when detours hit and keep teams aligned with the bigger mission. Read more here on how tech and heart can coexist—and why your middle managers might just be your organisation’s secret superpower.
This Mother’s Day, Ruhie Pande reminds us that true support for working moms goes far beyond policies on paper. It’s about listening, enabling, and designing work cultures that are empathetic, flexible, and inclusive—not just compliant. Read more here
Hexaware recognised AI’s increasing importance in the industry and confirmed its continued investments. However, it clarified that these were not the reason behind the recent BPO staff cuts.
During a press conference, President Kusumi acknowledged that Panasonic’s fixed cost structure had become a liability. “Our cost base is no longer sustainable amidst global competition,” he stated.
Kristin Supancich shares how AHEAD stays ahead of the curve by driving flexibility, reshaping the employee experience, and fostering a data-driven culture.
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