Transformation is not always about complex processes and strategies. More often, it stems from a real life problem that the organization faces and a simple and effective solution. In this case study, Suruchi Maitra, VP-HR, UnitedLex talks about her experience with technology implementation. In the video, she talks about why it is important to have a clear understanding of the objective. She also touches upon how a technology solution that automates a lot of basic tasks frees up time for more value adding activities.