Video: Who would you pick: Customer or consumer?

#TechHR2017

Who would you pick: Customer or consumer?

In this new visible world of amplified individualism where diversity is being re-defined, some stalwarts of the Indian corporate came together for the big debate on 'Facing the future - Who's the buyer and who's the customer?'

The much awaited Big Debate on Day 1 of the People Matters TechHR 2017 Conference was graced by multi-industry experts and anchored by none other than Pankaj Bansal of People Strong. We had two representatives from the HR fraternity, Babu Vittal of Shopeclues and Rajesh Padmanabhan from Welspun India. The CEO’s segment was represented by Premlesh Machama from Career Builder and the product angle was embraced by Varun Narang from Hotstar. To balance the gender diversity, we had Harmeen Mehta representing the technology world of Bharti Airtel.

This interesting, well articulated and insightful debate maintained the adrenalin rush of the audience from the beginning till the closure of the discussion. The discussion took off with what the future of work may look like. 

Watch the video for the complete session.

Click here to read some insights from the discussion. 

Topics: #TechHR2017, C-Suite

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