AI is pushing India’s BPM industry beyond automation towards intelligent operations, domain expertise and outcome-led services.
As demand for AI talent accelerates, organisations are paying a premium for scarce skills. Group CHRO at Bahwan CyberTek, explains why transparency, skills-based rewards and wider access to AI opportunities will determine whether those premiums strengthen or strain workplace equity.
Air India’s incoming CEO Tewolde Gebremariam secures clearance and prepares to take charge, with cost discipline, safety and profitability among his key priorities.
Venu Srinivasan seeks regulatory scrutiny of Tata Trusts’ governance and role in Tata Sons’ commercial affairs.
Bagchi, currently serving as the MD and CEO of ICICI Prudential Life Insurance, will succeed Sashidhar Jagdishan, who informed the board in August that he would not seek reappointment when his term ends on October 26.
