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People Matters January 2021 Issue: Outlook 2021



What Will The Future Of Work Look Like In 2021?


The year 2020 has been catastrophic. The pandemic has changed the world and the world of work. With the COVID-19 outbreak, lockdowns, and a global recession, organizations are busy redefining the “new workplace”. From the spread of new-age tech innovations to the need for creating adaptable and sustainable business models and workplaces, the gamut of transformations talent leaders need to embrace is multiplying day by day.

So, what should you expect in the context of work, workplace, and workforce this year? The cover story for the month of January dives into what lies ahead in every function from recruitment to rewards across industries. We bring you all that you need to watch out for to make the most of the year 2021.



  1. One big lesson that the pandemic has highlighted is that a culture of innovation results in greater resilience - Dr. Frank-Jürgen Richter, Chairman of Horasis and Former Director of the World Economic Forum
  2. 2020 showed us that public health is no longer just a governmental responsibility. Business leaders, with their resources and influence, have an equivalent role to play - Richard R. Smith, Ph.D., Professor at Johns Hopkins University
  3. As we move forward, enterprises cannot realize digital transformation without customer experience being an integral part of their business transformation strategy - Kulmeet Bawa, President and Managing Director, SAP Indian Subcontinent
  4. We really need to reimagine what we mean by the “workplace” and start reversing our thinking from, “what jobs can be done from home/anywhere” to “what jobs CAN’T be done from home/anywhere” and combine that with employee sentiment - Amy Hanlon-Rodemich, Chief People Officer, GlobalLogic.



  • Lisa M. Buckingham, EVP, Chief People, Place and Brand Officer, Lincoln National Corporation
  • Melonie D. Parker, Chief Diversity Officer & Global Director, Employee Engagement, Google
  • Terence Mauri, Founder of Hack Future Lab; Bestselling Author
  • Tomas Chamorro-Premuzic, Chief Talent Scientist at ManpowerGroup

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