Performance management framework's the key to success'

As increasing number of enterprises comes to operate in a globally competitive environment, deploying and improvising a performance management framework has become the key to their success in overcoming economic challenges. While they tend to use known measures such as data, process, sales and profit figures, cash flow as a part of performance management, enterprises should equally focus on customer experience and building a strong performance culture among employees. In a conference held in Chennai it was discussed that big challenge being faced by organizations is how to accelerate transformation in business using available information. This has to be achieved in the face of security and environment issues and globalization. Also it is important to align performance with organizational strategy to overcome challenges in the business performance.