Ericsson to layoff 750 US employees, field service to be outsourced

Ericsson has alerted its employees in North America about impending job cuts. The layoffs, which will occur later this year, will impact up to 750 individuals.

In February, Ericsson officially announced a global workforce reduction of 8,500 jobs. 

According to a memo from the People Operations Team, starting from October 1, 2023, all of Ericsson's field services in the US will be carried out by "external providers," with a separation date set for September 29, 2023, reported DCD. 

“Since the inception of our field service delivery business in 2015, we have consistently worked with trusted and authorized external providers. Ericsson’s delivery of network services, from site design and engineering to continuous preemptive support and network optimisation, will not change,” read the memo. 

"The self-perform capability proved critical for us to accelerate local service delivery capabilities during the peak of the 5G cycle, with quality and an unwavering commitment to safety, setting a new standard for tower technicians in the US. However, with the downturn in market demand, we can no longer justify the cost this unique capability represents,” it further stated. 

As stated by Ericsson, the company employs more than 11,500 workers in North America and over 103,000 globally.