Creating value through technology transformation at Kotak Mahindra

Organizations often find themselves in crossroads that necessitates transformation. In this case study, Makarand Khatavkar talks about the process of redesigning the talent acquisition function at Kotak Mahindra bank after its merger with the ING Vysya bank. He speaks about how they had to rethink processes and systems to create capabilities which can support the needs of both, today and the future. He also notes as to how the exercise enabled the organization in putting together an intelligent and agile acquisition practice.