Article: What Paytm HR leader feels about team building by entrepreneurs


What Paytm HR leader feels about team building by entrepreneurs

Amit Sinha, Vice President - Business Planning & People, Paytm, shares his observations on what entrepreneurs get right about team building
What Paytm HR leader feels about team building by entrepreneurs

This anecdote is a part of a series from the People Matters June cover: Travails of Team building. The story focuses on learning the first principles of attracting and enabling the core team from entrepreneurs. Read it in two parts Travails of team building: Learning from startups and Travails of team building: Enabling, not retaining.

Amit Sinha Paytm

Since what they are working on is so close to their hearts, I believe entrepreneurs are really good at convincing people and impressing them with their world view. Their faith in their mission works as a good attracting point for the core team. They must build traction by talking about their idea and their vision on various forums and by engaging people directly. Chances are that it would reach those who would be interested.  

The core team members must have a thorough understanding of the business. Startup culture thrives on the energy the people bring to the table, to nurture their mission. I suppose this sense of purpose binds people and helps retain them to a certain extent too. It also helps if the founders are totally honest and upfront about what’s going on, because a new business at that stage has to go through many ups and downs. Being totally transparent helps build and maintain the trust that others have shown in them. 

There is no doubt that talent is crucial to success. Therefore, it really helps to get an HR person on board early – again, one who clearly grasps the business aspect. Until a certain stage the entrepreneurs can juggle and manage many roles by doubling up, but eventually, they have to not just scale up their team building, but also strive to get the people aboard to become their brand and culture ambassadors. 

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Topics: Entrepreneurship, Culture

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