For more than 25 years, Qualcomm ideas and inventions have driven the evolution of wireless communications, connecting people more closely to information, entertainment and each other. Today, Qualcomm technologies are powering the convergence of mobile communications and consumer electronics, making wireless devices and services more personal, affordable and accessible to people everywhere. Qualcomm’s success is attributed to three key elements - their values, people and culture. Their values represent ‘Innovate, Execute and Partner’ which drive their constant search for the next big idea in wireless, ensure execution excellence and foster collaboration across the wireless ecosystem.

Anil Jacob, Director-HR explains the top three people-related metrics which track employee engagement. While the ‘climate survey’ provides employee feedback about Qualcomm’s culture and climate where employees contribute their insights on what makes Qualcomm unique; the ‘Employee Referral Rates’ are an indication of how happy employees are, as only a happy and satisfied employee would refer a friend or family member to join the organization. The ‘Employee Attrition Rates’ helps keep a close eye on the churn rate which directly reflects the level of employee satisfaction, engagement and overall organizational health.

They strive to create a work environment that rewards, recognizes, respects and supports the lives of its employees, both inside and outside of the company. Some key HR initiatives are the ‘New Employee Experience’ which is a one-year on-boarding program that includes pre-arrival support, a two-day orientation, and ongoing follow-up events. This program builds on the classical ‘orientation’ where useful information is shared early on; and enriches it with significant emphasis on early relationship building, executive interactions and positive experiences. The ‘Employee Assistance Program’ supports the emotional well-being of employees and offers confidential and free-of-cost counseling to employees and their eligible dependents. Such services are also used towards personal development of employees. ‘QBuzz’ is a technology conference which provides a forum for employees to share ideas with a senior leaders and an opportunity to share path breaking ideas across levels. Qualcomm also encourages gender diversity through ‘Qualcomm Women in Science and Engineering’ (QWISE) that aims at actively recruiting, developing, and retaining women employees.