"The recognition is a reflection and endorsement of us employers and also of the people practices we adopted"-Manish Choudhary, VP and MD,Pitney Bowes softwares
We started the centre three years back, and I still feel the same energy and passion at work as I felt on the first day,” says Manish Choudhary, Vice President and MD, Pitney Bowes Software India. Ranked #50 in the Great Place to Work® Institute’s Study, Pitney Bowes Software India was launched in 2007 and deals in Location Intelligence, Customer Intelligence, Customer Communications and Mailstream Management. Ask Choudhary as to how does it feel to achieve this feat within three years of operation and he replies, “It feels great and the entire organization is very excited about it. It is a reflection and endorsement of us as employers and also of the strategies we have adopted. It is a completely performance driven culture where contributions toward the organization are highly valued. We continually raise the bar to get the best out of our employees!” Pitney Bowes Software believes in incorporating the values of empowerment and a culture of innovation in the organization. Explains Ruchi Bhalla, Manager Human Resources, “Our managers don’t just manage people but make them empowered. Delegation here does not mean just delegating work but providing meaningful opportunities to employees to help them grow.” And to that extent, Pitney Bowes Software has undertaken several initiatives to ensure that their employees not only feel empowered but also that they cherish each day of their work at the company. The company has good rewards and recognition programs.
At Pitney Bowes, timings are not the reflection of the productivity of its employees. Pitney Bowes values the familial and societal relationships of its employees, and thus follows flexibility in working hours. Apart from flexible work-hours, Pitney Bowes offers concierge desk services, doctor-on-call facility, paternity leaves, work from home, workshops on balancing ‘multiple roles’ et al, to its employees to help them maintain their work-life balance. During summer vacations, employees are not only allowed to work from home once a week so that they can spend time with their kids, but the company also allows employees to get their kids to office for a visit.
Says Choudhary, “We allow our employees to choose the training programs they feel will help in their career and personal development. We have a culture of identifying young performers who are given responsibilities ahead of their careers.” Given that the company rides on cutting edge technological products, Pitney Bowes allows its employees to devote a specified number of hours in a week to innovate on themes and meaningful technological products thereby helping them to take time-off their workload.