Kritika Jain | HR Business Partner | Razor Pay

Building an inclusive, adaptable and technology-driven workplace has been the driving vision for Kritika Jain, who chose HR because she felt humans are the most complex beings. And managing their needs, drivers and motivators in a way that led to organisational growth required a balance of skills and empathy – a skill that she wanted to hone.

Throughout her career in HR, Kritika notes that she has focused on being a strategic driver who consistently adds value to the organisation through a combination of talent management, employee engagement, strategic workforce planning and fostering a positive work culture.

Approach to life and work

“It's always important for me to keep putting in consistent efforts to do or achieve something despite difficulties, failure, or opposition if I really believe in it and with empathy,” Jain noted. It’s a trait that has helped her stay true to herself, instilled confidence to achieve what is undoable and helped her stay grounded.          

The evolving nature of work

“The biggest problem statement in front of HR today is the ever-evolving nature of work and the workplace. The rapid advancement of technology, changing employee expectations, and the global impact of events such as the COVID-19 pandemic have dramatically transformed the way we work. As a result, HR faces the challenge of adapting to these shifts while still ensuring that the organisation remains agile, competitive and people-centric,” Kritika says.

One of the key ways her work as an HR professional helps address this issue is by fostering a culture of adaptability and resilience. As the workplace landscape continues to evolve, it's important to encourage a growth mindset among employees, she notes.

To achieve this, focussing on the following strategies has helped me drive initiatives in my organisation: Emphasising continuous learning, implementing agile HR Practices, prioritising employee well-being, leveraging technology, building remote work capabilities, enhancing communication and transparency, and promoting inclusivity and diversity.

On Are You In the List

"Participating in the coveted awards provided me with a unique opportunity for self-reflection and a deeper understanding of my strengths as a leader. The assessment parameters used in the evaluation process were comprehensive and insightful, allowing me to gain valuable insights into my leadership capabilities and areas for growth,” Kritika said.

“This journey has been a transformative experience in my leadership journey that has helped me gain a deeper understanding of my strengths and areas for growth. Participating here has empowered me with confidence, validation and motivation to further excel as a leader,” she added.

Future of HR

Kritika points out a need for continuous adaptation and innovation in the people and work landscape. Embracing technology, promoting inclusivity, supporting well-being and embracing flexible work arrangements are pivotal in building a resilient and thriving workforce for the future.

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