The hybrid work model has revolutionized the working landscape and become an important tool to achieving business continuity for organizations across the globe. It is the hybrid work model aided by innovations and new ways of integrating technology into the workplace that have allowed firms to not only sustain operations but also manage employee productivity during the COVID-19 pandemic. 

As per the Nasscom Return To Work survey, approximately 70% of organizations are looking at continuing hybrid work models beyond the pandemic. The survey found that 66% of the respondents reported higher employee satisfaction working remotely, likely due to the additional independence and flexibility that this model offers. With productivity and performance metrics having undergone considerable transformation, such data will support the creation of models and processes that place equal emphasis on maintaining high motivation and morale for employees.

In 2022, the hybrid work model will redefine productivity and performance in the following ways:

Work-life balance 2.0

One of the most important variables in enhancing employee performance and productivity is maintaining a healthy balance between personal and professional life. Employees should not be exposed to unmanageable stress / work overload and must be able to devote enough time to their personal lives. Employees who have a healthy work-life balance are much more motivated and energised about their work.

Open communication

When working physically from an office was the norm, communication across various levels of management was simpler and easier. However, the case may not be the same with the hybrid-work model. The new work model requires effective, open communication that allows timely exchange of information whilst averting possible miscommunication. In addition, building trust and rapport will enable the employees to have clear, transparent communication and also increase employee engagement.  

Having an open channel of communication also results in increased productivity and performance, and greater focus on management goals. An open organization can foster a work environment where employees are motivated and engaged. Most importantly, maintaining a healthy, open communication channel with employees helps build focus and collaboration, as well as a sense of belonging and transparency within an organisation.  

Purpose-driven culture

A purpose-driven culture is guided by a set of objectives, beliefs and values. Employees' well-being and development are prioritized in a purpose-driven culture, with empathy as a driving force. Ethics and compliance, as well as initiatives for supporting employees' career development must influence the workplace culture. 

While we work our way through the paradigm of hybrid work, employers must be guided by the goal of providing employees with the necessary support, structure and tools to flourish both professionally as well as personally.