Article: Solving the Employee Experience conundrum: SAP SuccessFactors and People Matters EX Week

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Solving the Employee Experience conundrum: SAP SuccessFactors and People Matters EX Week

The COVID-19 pandemic has quickly re-prioritized employee expectations. Delivering on the promise of great #Covidification will be a key differentiator.
Solving the Employee Experience conundrum: SAP SuccessFactors and People Matters EX Week

Never let a good crisis go to waste, said Winston Churchill

In challenging times, one must question the accepted reality because things are going wrong, rapid answers are needed and the solution may well be found outside the usual compass.

In this new reality, predicting the future is beyond our reach. In the world of business, we are often guilty of not challenging the norm; we are instead satisfied with following procedure and tradition.

The COVID-19 pandemic has quickly re-prioritized employee expectations; today, employees need to have access to digital tools and technologies to get work done. They also need a supportive workplace culture to help them navigate new business realities. 

Delivering on the promise of great #Covidification will be a key differentiator. In an attempt to help businesses design employee experience as thoughtfully in the times of turbulence, People Matters in partnership with SAP SuccessFactors brings to you #EXWeek.

People Matters and SAP SuccessFactors, #EXWeek, starting from 5th-8th May, will be a non-stop exchange of ideas, conversations, and consultation with three big focuses:

  • EX in the times of the “new normal”
  • Moments that matter
  • Technology that bridges the EX Gap

The #EXWeek will showcase some of the most inspiring examples and case studies of how India’s top employee experience innovators attract and retain key talent. The key highlight of the #EXWeek would be the launch of the People Matters and SAP SuccessFactors research - Mind the gap: 2020 Outlook for Employee Experience. The research is based on the survey responses of 509 unique organizations across industries, sizes and geographies within India, making it the largest employee experience research conducted in India. 

Here is a quick agenda for the upcoming People Matters and SAP SuccessFactors #EXWeek:

May 5th: Research Launch: Mind the Gap: 2020 Outlook for Employee Experience

Join Ester Martinez, CEO & Editor-in-Chief of People Matters and James Thomas, VP- SAP SuccessFactors as they launch the key findings of India's largest employee experience research - Mind the gap: 2020 Outlook for Employee Experience. This virtual live research launch will cover:

  • What is the current state and trends of employee experience in India?
  • What are the opportunity areas in different aspects of the employee lifecycle to enhance the experience?
  • How do you measure the success of your employee experience strategy?
  • How do you keep your employee experience game up during the time of COVID-19?

Click here to attend the launch of India's largest research on employee experience.

May 6th: Tweetchat: COVIDex: Find and fix the moments that matter (MTM)

Most companies address ‘Moments that Matter’ with a decades-old, top-down approach. This paradigm is based on treating workers alike and having HR serve as the primary conduit to a standard set of work-related experiences including recruiting, onboarding, training, promotion, and retirement. As work and workforces have grown more complex, it is clear that ‘Moments that Matter’ does not occur solely at specified career milestones. 

This tweetchat will see industry speakers answering some of the most burning questions pertaining to creating an employee experience in the times of pandemic. 

The tweetchat discussion will center around creating the critical moments of employee experience on a continual basis like workplace design, sharing feedback, growth opportunities, measuring the experience outcome, etc.

Block your calendars here, to participate in this tweetchat, COVIDex: Find and fix the moments that matter.

May 7th: Virtual Panel Discussion: Enhancing employee productivity and performance in times of COVID-19

With the rise in remote work, companies are faced with a new conundrum. How do you measure employee productivity? And how can you support the performance of employees? In the quest to improve the experience of employees, companies need to have access to the right tools and data to empower their workers. This panel will cover the various dimensions of improving productivity and performance with a focus on improving employee experience.

Here is what we will cover:

  •  Why is employee experience critical to employee performance?  
  • When it comes to productivity, what are the key drivers employers need to pay attention to?
  • How can you ease the process of measuring multiple data sources?
  • How can employers support their employees to improve their performance?

Join leaders in this exciting panel discussion as they come together to relook at decode the employees' performance and productivity conundrum in the times of COVID-19.

May 8th: Podcast: Delivering on employee needs using technology in times of COVID-19

The COVID-19 pandemic has quickly re-prioritized employee expectations; today, employees need to have access to digital tools and technologies to get work done. They also need a supportive workplace culture to help them navigate new business realities. Delivering on the promise of great employee experience will be a key differentiator.

In this podcast, we will talk to experts about how technology can bridge the needs of employees and what are some key cultural factors that would be critical to navigating these uncertain times. 

 Here is what we will cover:

  • How are employee needs and expectations changing?
  • The role of HR in addressing employee needs in the current scenario?
  • What are the cultural pillars that you need to pay attention to?
  • What is the role of technology in easing experience and meeting employee needs?

Leading companies are already recognizing that employee experience is the new battleground for competitive advantage. 

Pandemic is a new opportunity for talent leaders today to relook and re-plan their employee experience strategy. Pandemic is a push and definitely a good crisis to ameliorate your experience journey.

 

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Topics: Talent Management, #EXWeek

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