Rajesh Ranjan is the VP of Everest Group's Business Process Outsourcing (BPO) research program. Leveraging his strong consulting, business analysis, and outsourcing industry expertise, he drives the agenda for the syndicated research program and has played a key role in creating industry-leading reports on various BPO market segments. He has advised numerous global buyers in their service provider selection, market maturity assessments, price and service level benchmarking, and end-of-term considerations.
