CHRO for your Enterprise? Give me Spock over Kirk any-day
As someone who is a fan of Star Trek - I have grown up admiring Captain Kirk - for his spontaneous leadership, Spock for his logic and Bones for his dry humour. I was seeing the latest Star Trek for the umpteenth time, and a thought struck me - who among these will you identify as the CHRO of the Enterprise ? Most answers I have received to this query have been Kirk, because Spock is just too machine like (read emotionless) for most people’s definition of a HR Leader.
While its counter-intuitive, I firmly believe Spock is the ideal foil to Kirks' charisma and the leading candidate for any "Enterprise’s CHRO!
- I would prefer a logical HR head who keeps his/ her counsel while everyone is high on emotion- whether its a lay-off, or a blame-game or if a new project backfires. As CEO - I prefer a HR counsel who cuts away the emotional clutter and says - "I think the logical course of action is x or y- despite the emotional bursts which will happen if we implement it".
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Most people forget that HR deals with the aftermath of emotional outbursts and usually the Janitor, when the proverbial shit hits the fan
- My best performer is not happy with her rating - call HR!! - Please revise her rating - cant risk losing her this quarter you know situations is already tough
- I think the person we hired is a lemon - we need to get him out quick- call HR ( I think the person I hired is a rock-star we need to promote him before the time we promised him)
- My team is not working - too many people backstabbing others- we need to improve our culture- call HR .....
- My best performer is not happy with her rating - call HR!! - Please revise her rating - cant risk losing her this quarter you know situations is already tough
So in situations like this do you trust someone who gives you the logic or answers emotion with emotion?
- Great Human resource functions are founded on science - this includes social psychology for engagement, organisation behaviour for team management, psychology for selection and, statistics/ analytics for compensation and performance management; the best CHRO is the one who combines these with passion - but lets the logic rule.
- Emotions have a multiplicative effect - whether positive or negative and the best HR managers design organisations & processes which - energize rather than frustrate, give space to pent up emotions rather than bottle them, listen to the introverts rather than just get influenced by the extroverts swagger.
- You need someone strong enough give an objective opinion- however contrary it is to the prevailing thought process.
- Organisational politics has no better antidote than a HR head willing to call a spade a spade and a skunk a skunk whatever the level or friendship or emotion involved!
And finally why do you think Spock is more popular that Kirk?; Because he saved Kirks ass more times than anyone cares to remember!So if you are hiring a CHRO for your Enterprise- pick Spock .And before I forget- Live long and prosper!!