In a keynote at People Matters EX Conference, Jared Spataro, Corporate Vice President at Microsoft shared how work is changing based on the company's research, conversations with partners and customers and the usage patterns of Microsoft 365.
One of the key industries in the current situation to be highlighted is the e-commerce sector, which has undergone an unprecedented and accelerated growth, especially the companies operating in essential services like medicine, grocery, household essentials. Rising consumer demand in tempo with a strong growth trajectory is leading to need for more talent in the sector.
HR has made significant strides towards the ‘always-on’ mode that is the hallmark of business in the digital age. Now, as AI and ML graduate from being buzzwords to essential transformative agents for almost every industry, we are likely to witness a paradigm shift in the way HR is implemented and rolled out.