1st November 2018, 11.30 AM- 12.30 PM(IST) 2:00 PM- 3:00 PM(SGT)
Who should attend:
HR Heads and Personnel, Senior HR Leaders and Managers
According to Gartner, more than 90% of businesses compete on customer experience only. And the customer experience is inevitably held till the last mile of the workforce. Hence, the next biggest competitive advantage for any organization seems to lie in employee experience.
This conversation delves deeper into defining what employee experience is not, role of technology in agile and personalised experiences and drawing parallels/success mantras from impactful customer experience designs.