Emotional intelligence is one of the strongest factors contributing to success and high performance in the workplace. It impacts our daily behaviour, our interaction with other people, and our ability to make decisions. 

Disregarding the importance of emotional intelligence in the workplace may have dramatic consequences, such as considerable financial losses, high turnover, employee demotivation, poor customer care, lack of creativity and innovation.

This webinar offers helpful insights and practical approaches on how to measure and develop emotional intelligence in the workplace. Whether you are a decision-maker, a coach or a HR professional, the guide will enable you to explore the emotional effectiveness in both recruitment and development processes, so you can create a more productive, harmonious and happy workplace.

This webinar will help you to:

1. Understand what emotional intelligence is and uncover its importance in the workplace.

2. Recognise the emotional intelligence abilities and how they predict performance.

3. Learn how to evaluate emotional intelligence for recruitment and/or development purpose.

Click here to participate.

Speakers

Maureen Henkel

Consultant, Central Test