It’s no secret that the modern working environment is changing at a fast pace. Hence, issues and challenges are natural. At People Matters TechHR India’s Think Tank session, business leaders Vishpala Reddy, CHRO for the Indian Subcontinent of Philips India, Pramath Nath, CHRO of Steam Power at GE Power and Maninder Kapoor Puri, Global Chief People and Diversity Officer of Mastek Ltd, came together to brainstorm how to experiment with work models.
Be it the challenge of improving workplace culture or the responsibility of providing employees with better work-life balance, the onus falls on HR leaders to implement new practices. With the Think Tank session, we were able to outline the top issues that leaders are encountering, along with their solutions.
The hybrid work model is here to stay
During the height of the pandemic, organisations were forced to transition to a hybrid or remote work model. Now, that everything is going back to usual, many organisations are considering a return to the office in some form in the future. While this may seem in the benefit of the company, it’s the HR leader who has to work both for the benefit of the employee and the organisation. Hence, the hybrid work model.
Vishpala Reddy, who is the CHRO for the Indian Subcontinent of Philips India, believes that the hybrid work model is the latest trend, which the HR leaders need to adapt in order to change the way they manage human capital. The transition will assist in maintaining productivity and an optimal level of interpersonal communication.
“HRs have the crucial role of maintaining the balance between the employees and the organisation. When it comes to the hybrid work model, they should prioritise re-evaluating change management, as many employees are likely experiencing burnout due to the changes implemented,” said Reddy.
Providing great employee experiences
Gone are the days when employees only cared about compensation. Now, an average salary might not be a big deal to the employees who love what they do and have the zeal to grow professionally. With changing times, leaders are experiencing a shift in needs and demands. While earning potential will affect the decision of modern employees, they are equally concerned about a healthy working environment. HR leaders must find ways to increase workforce health and make employees more resilient to disruptions.
According to Pramath Nath, CHRO of Steam Power at GE Power, “Human resources’ job is not limited to keeping people happy, but to make people love their job and keep them productive. Recruiting and training the best employees take significant time and money investments. Without offering these workers a good employee experience, companies risk losing their investments when these employees forsake them for greener pastures.”
Revamping HR practices
When employees stay in a poor work environment, their deflated attitudes often negatively impact other aspects of business, such as production, company culture and customer service. That’s why HR leaders need to prioritise revamping HR practices.
“Progressive companies empower managers and HR professionals to improve the employee experience. This keeps their businesses thriving in competitive markets. When HR professionals set out to create a rich experience for every employee, they generate a comprehensive employee experience. It’s a strategy that begins from the time of recruitment and ends after the employee leaves the company. Hiring passionate people who fit the company’s culture is key to creating a positive employee experience,” suggested Maninder Kapoor Puri, Global Chief People and Diversity Officer of Mastek.