Air India may hire more cabin crew to raise standards
Air India’s top executives are set to renew discussions on hiring additional cabin crew as a way of "improving service standards" after the national carrier recently joined global airline group Star Alliance, a person familiar with the matter said. The airline’s customer-service division has raised the issue but no number has yet been proposed to the human resources department, this person said. The proposal would go against the grain of Air India’s efforts to cut its massive wage bill. The airline hasn’t made any such recruitment in the past few years, though a proposal had been made last year too to hire cabin crew.
Air India’s top executives are set to renew discussions on hiring additional cabin crew as a way of "improving service standards" after the national carrier recently joined global airline group Star Alliance, a person familiar with the matter said. The airline’s customer-service division has raised the issue but no number has yet been proposed to the human resources department, this person said. The proposal would go against the grain of Air India’s efforts to cut its massive wage bill. The airline hasn’t made any such recruitment in the past few years, though a proposal had been made last year too to hire cabin crew.
Read the Economic Times news report here.
