Everything is in clouds these days. And Zoho, the cloud services firm plans to increase its workforce by almost double over the next 4 years while it introduces new solutions and expands focus on small and medium businesses. The company plans to hire 8,000 employees in the next 3-4 years.
“We are looking at a headcount of 8,000 in the next 3-4 years. We are looking at entering newer segments like payroll management. All our solutions are built in India and that is how it will continue to be,” Zoho Chief Operating Officer Manikandan Vembu told PTI.
The company, which currently has some 4,000 people on its payroll, has development centres in Chennai and Tenkasi (Tamil Nadu) which work on products like customer relationship management (CRM) and enterprise e-mail solutions.
Vembu declined to disclose the revenue numbers of the firm but said about currently about 45% of the organization’s revenue come from the US while India accounts for 7-8%. The new plan to recruit and its focus on new frontiers indicate that the firm has expansion plans in India, and the market is going to be of strategic importance.
The company has already invested about Rs 450 crore in its facility in Chennai and drawn up a total investment plan of Rs 3,000 crore to be spent over the next five years. About the Indian market, Vembu said the company has about 8,000 paying customers for its CRM solution in India. “We have seen a strong demand from across verticals. Our partners are now working on developing industry-specific features based on our platform to cater to requirements of their clients,” he said.
“We are adding capacity for about 8,000 people. This will include addition of about 500 people at Tenkasi,” he said. Besides, the company will strengthen its sales and marketing operations globally.