In today’s rapidly evolving business landscape, the integration of advanced technologies, particularly AI, is reshaping how organisations approach learning and development.

This episode of Learning in Action takes a deep dive into how tech has become central to business, talent, and HR success and reviews the role of learning leaders in building their workforce.

Nitu emphasised the role of technology as a transformative enabler in business. At Pernod Ricard, for instance, a significant investment is being made in training employees on generative AI, allowing HR professionals to gain actionable insights into workforce dynamics. This shift not only enhances operational efficiency but also provides HR leaders with sharper, data-driven insights about employee engagement and productivity.

Key highlights of the conversation:

Technology as an Enabler: Newer technologies like GenAI, analytics, and immersive, self-paced learning platforms are transforming HR by providing actionable insights and improving workforce skills. Companies today are investing heavily in training to leverage these technologies.

Enduring Learning Models: The 70-20-10 framework remains relevant, emphasising the importance of experiential, social, and formal learning, alongside mentorship and coaching.

Self-Driven Learning Culture: Initiatives like "Learn Fluency" promote on-demand digital learning, allowing employees to explore diverse subjects and take ownership of their development.

Personalization in Learning: Empowering employees to choose their learning paths and engage in gig opportunities creates a more inclusive and adaptable environment.

Gen Z Preferences: While Gen Z may have unique needs, core desires such as meaningful work and support are consistent across generations, highlighting the importance of engaging learning experiences.

Balancing Technology and Human Elements: Emphasising fun and practical expertise in learning can enhance engagement and sustain interest in professional development.

As organisations navigate the intersection of technology and learning, these insights underscore the importance of blending innovative tools with personalised experiences to cultivate a thriving learning culture.