Who got hired?

A troubled leader once approached an organization’s wisest oracle and asked “Where are we going wrong, O wise one! We have the people, strategy, brands, and yet success eludes. We seem to be working harder than ever, yet reach nowhere. We are always at the start of our journey but never in sight of completing it.”
“The source of all your troubles is the source itself!” cackled the wise oracle and walked away.
The leader felt more confused than ever. What source was the oracle talking about? He had always known of oracles talking in riddles but just this once, he wanted a straight-forward solution not a riddle.
He retired into the night for some soul-searching and reflection. He knew he had the answer in his palms the minute he understood the “source”. What could it be? Was the oracle referring to the foundation of the organization? Could be….He rummaged through his mind for some clue and finally had the eureka moment. 
It’s the ‘people’, of course! They form the