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How can HR use technology to foster Diversity and Inclusion at workplace?

• By Ruma Batheja
How can HR use technology to foster Diversity and Inclusion at workplace?

The increased focus on diversity and inclusion with its agenda in successive boardroom meetings has made it a much sought after business imperative. HR Leaders across the world are working closely with their top management to drive Diversity and Inclusion (D&I) agenda owing to its increased scrutiny from the media, social movements and top priority from the boards of directors in majority of organizations. Moreover, in recent times it is much clearer to acknowledge the fact that D&I has become more of an institutional and systemic issue. Hence, it has become every leader’s responsibility to drive it across their organizational culture.

However, the representations of historically underrepresented group of employees are yet to take its own sweet time. In reality it is mostly visible that in spite of huge efforts by the leaders, many organizations are still are far from reaching their goals in this respect. What must leaders do? How can their constant efforts commensurate with the output they want to yield when it comes to D&I? How can they build a culture that does not tolerate discriminatory behavior? And how long shall they keep trying to design various stand alone initiatives to get a balanced workforce for their respective organizations? 

The leaders are inadvertently perturbed. Henceforth, it is high time to make efforts in understanding the intersection between human dynamics and technology when it comes to creating a systemic change in the area of D&I. The entry of technology driven movement which is slowly creeping in this untouched terrain of D&I is being welcomed whole heartedly by companies in the recent years. Thanks to various tools like sentiment analysis, machine learning, AI and pattern recognition; the D&I tech space is re-shaping itself faster. And as per a recent research report, the market for D&I technology is worth roughly around $100 million. 

So it’s time to look at some common and simple tech tools and platforms that HR may like to use to foster D&I at their workplace.

As we can see that an explosion of efforts in the D&I space has brought in an increased technological innovative angle to help put that awareness into practice; yet there is still a need for greater system-wide solutions to address D&I challenges in organizations. It is worth keeping in mind that while technology is black and white, the world of humans is not. Solely relying on technology to prevent discrimination and biasness may not be the right choice. Hence, technology along with a combination of strategy, processes, policies and individual ownership needs to be designed for a consistent and scalable change that we have been waiting to see in all these years.