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Right to Disconnect: India’s employers break their silence

• By Samriddhi Srivastava
Right to Disconnect: India’s employers break their silence

The debate over India’s work culture has rarely felt as urgent as it does today. With the Right to Disconnect Bill tabled once again in Parliament, employers across industries are confronting a truth they have long recognised but seldom voiced publicly: the workday no longer ends when office hours do, and the strain of constant availability is beginning to surface.

Introduced by NCP MP Supriya Sule, the Bill aims to give employees the legal right to ignore work calls, emails and messages outside designated hours without fear of repercussions. Reports indicate that it also outlines penalties for organisations, along with protocols to define emergencies. Though still a proposal, the Bill has already reignited a national conversation about the boundaries of modern work.

For many leaders, those boundaries have already eroded. “Today, work rarely stops when office hours do,” said Piyush Bagaria, Co-founder of SalarySe. He describes a digital workplace where tools built for efficiency have quietly extended working hours into personal time, keeping employees mentally tethered long after they sign off. For Bagaria, the Bill is not a constraint, but a prompt to reconsider how productivity and wellbeing can coexist in a culture that prizes speed.

That speed is not only cultural; in BFSI, it is built into the system. “In fast-paced sectors like BFSI, constant connectivity has become part of everyday work life,” said Divya Mohan, CHRO at InsuranceDekho. She noted that customer expectations persist even as organisations try to offer flexibility. For Mohan, legislation is only one lever. The real test will be whether companies can embed the Bill’s intent into internal practices without compromising service.

Other leaders view the conversation through the lens of sustainable performance. “The introduction of the Right to Disconnect Bill, 2025, marks an important moment in India’s ongoing conversation about balancing productivity with personal well-being,” said Surabhi Trivedi, Founder and CEO, Media Maniacs Group. She believes clarity around after-hours communication could push organisations to rethink late-night norms that blur urgency with habit, and to align with a global shift toward mindful, human-centred workplaces.

The tension is even sharper in field-intensive sectors such as microfinance. Soumendra Rout, Head of HR at Satin Creditcare, described the Bill’s timing as a structural shift within India’s expanding digital economy. He pointed to the pressures facing large, distributed workforces where digital communication accelerates coordination but also contributes to fatigue.

“Constant digital availability is a major contributor to stress and burnout in high-pressure financial services roles,” he said, warning of its impact on productivity and retention. For Rout, the legislation is as much about operational clarity—particularly in defining emergencies—as it is about protecting personal time.

Yet even as the Bill dominates policy discussions, some leaders argue that its real effectiveness will depend on culture. “True work-life balance is shaped far more by organisational culture than by legislation alone,” said Satadru Chakraborty, Senior Director, APAC HR Business Partners, Progress Software. He stressed that no law can counter workplace cultures that reward constant availability. Employees must feel safe setting boundaries, and leaders must model that behaviour, if disconnecting is to move from principle to practice.

Together, these perspectives reveal a workforce caught between rising expectations and rising exhaustion—and employers who recognise that the current model is untenable. The Bill does not claim to solve this tension. What it has done is shift the conversation from individual coping mechanisms to a systemic examination of how India works.

As Parliament scrutinises the proposal, companies will need to confront what kind of work culture they intend to build, and what trade-offs they are prepared to make. Whether or not the Right to Disconnect becomes law, the debate has already signalled that the era of unquestioned availability may be nearing its end.