U.S. procurement software provider Jaggaer has opened a new global capability centre (GCC) in Hyderabad, joining a wave of multinationals establishing operations in the city.
The Hindu reported that the facility, inaugurated on Wednesday by Telangana’s IT and Industries Minister D. Sridhar Babu, begins with 180 employees. Jaggaer said it plans to raise headcount to 500 over the next few years as the site ramps up operations.
Sridhar Babu said Hyderabad had seen more than 70 new GCCs set up over the past year, signalling global companies’ confidence in the state’s ecosystem. He pointed to initiatives such as the planned AI City and an upcoming AI University as foundations for “the next wave of innovation and opportunity.”
The Economic Times noted that Hyderabad is emerging as one of India’s fastest-growing GCC hubs, alongside Bengaluru, Pune and Chennai. Analysts cite the availability of skilled talent and supportive state policies as key drivers.
Jaggaer, backed by Vista Equity Partners, one of the world’s largest private equity investors in software, said its Hyderabad GCC will spearhead AI-led innovation. According to company statements, the centre will focus on its Agentic AI platform and support software engineering, cloud operations and IT services for global markets spanning manufacturing, higher education, consumer goods, retail and the public sector.
Chief executive Andrew Roszko said in a release: “Hyderabad expands our global footprint with a centre dedicated to building and scaling AI-powered procurement.”
Business Standard reported that the centre will also handle customer success functions, with India playing a growing role in Jaggaer’s product roadmap.
India’s GCC sector has surged in recent years, with Nasscom estimating over 1,580 such centres across the country, employing nearly 1.7 million people. Hyderabad has been especially aggressive in courting global firms, offering incentives and positioning itself as a hub for AI development.
For Jaggaer, the expansion comes amid rising competition in procurement and supply chain software, where rivals such as SAP Ariba and Coupa are also investing heavily in AI-driven platforms. The Hyderabad GCC gives the company access to India’s engineering talent pool as it seeks to scale innovation while managing costs.