Kyndryl has announced that its chief human resources officer, Maryjo Charbonnier, will retire at the end of March, marking a planned leadership transition at the enterprise technology services provider.
The New York–based company said Charbonnier, who has served as CHRO since Kyndryl’s formation and has nearly two decades of experience as a public-company HR leader, will step down from the role on March 31. She will continue with the company as an executive advisor until the end of August to support the transition.
Kyndryl said Mark Paulek will succeed Charbonnier as chief human resources officer with effect from April 1.
Charbonnier has played a central role in shaping Kyndryl’s people strategy since the company was spun off from IBM in 2021. Chairman and chief executive Martin Schroeter said her leadership helped establish a strong culture, scale upskilling efforts and build employee engagement across the organisation, contributing to the company earning more than 100 workplace awards globally.
Paulek joined Kyndryl in 2022 and has led human resources for its commercial organisation. The company said he has been closely involved in designing and executing its human capital strategy, supporting growth across geographies, practices, consulting and delivery functions.
Schroeter said Paulek’s appointment reflects the company’s focus on internal succession planning and leadership development as it executes its growth strategy. He added that Paulek’s understanding of the business positions him to further strengthen Kyndryl’s culture and talent capabilities, particularly as the company adapts to increasing demand for technology services in areas such as artificial intelligence.
The transition comes as Kyndryl continues to reposition itself as a standalone provider of mission-critical IT infrastructure and services, serving customers in more than 60 countries.
For Kyndryl, the orderly handover underscores continuity in leadership at a time when workforce skills, retention and transformation remain central to the company’s long-term strategy.