Tata Consultancy Services (TCS) will retrain around 100,000 employees annually to adapt to rapid advances in artificial intelligence and evolving client requirements, Nikkei Asia reported.
The plan represents nearly one-sixth of TCS’s global workforce and marks one of the largest reskilling initiatives in the Indian IT services sector.
Harrick Vin, Chief Technology Officer at TCS, told Nikkei Asia that generative AI has triggered a transformation unlike earlier technology shifts. He said AI tools that can learn and evolve independently demand new approaches to testing and quality assurance.
In response, TCS is redesigning its internal learning programmes to ensure employees are prepared for AI-driven projects. The company will encourage staff to use AI tools in practice, take part in hackathons and apply learning directly to client work.
“Every organisation will have to undergo this process,” Vin said, acknowledging the scale of the challenge.
Alongside reskilling, TCS is expanding its international footprint. The company has announced plans to create 5,000 new jobs in the UK over the next three years. It has also launched an AI Experience Zone and Design Studio in London, its second-largest design hub after New York.
TCS employs about 42,000 people in the UK, one of its most important overseas markets for over five decades. The new centres, modelled on its PacePort innovation hubs, aim to accelerate collaboration and product development with clients.
The reskilling initiative highlights how India’s largest IT services provider is preparing for structural changes in demand as enterprises integrate AI into operations. Analysts said the move could set a benchmark for the industry, where large-scale retraining will be essential to align workforces with the requirements of next-generation technologies.
