Transformational Journey of SBI

OP Bhatt talks about how the blueprint for the transformation of SBI was created. Bhatt recollects the time when he took his top team along with their spouses and planned an offsite along with the help of McKinsey; and presented the view of the bank and the factors that had caused it immense failure. Bhatt also states that employees admitted to their collective fault and also that only they could bring betterment in the institution.