Flexibility is no longer a perk: How LatentView is redefining the future of work

At LatentView, this philosophy is more than a policy—it’s a cultural cornerstone. Under the leadership of Remadevi Thottathil, CHRO, the company is embracing flexibility as a strategic driver of engagement, innovation, and growth. 

“Flexibility is no longer a perk; it’s a fundamental expectation and a powerful driver of engagement,” she emphasises, framing the mindset that defines LatentView’s future of work strategy. 

 Remadevi sees the office as a place people come to with purpose. “It should be where ideas spark, relationships deepen, and innovation accelerates. At the same time, we recognize that flexibility is no longer about days in office or punch-in times—it’s about how we enable our team to thrive while delivering impact.” 

This approach means creating intentional in-person experiences that foster collaboration and belonging, while also supporting employees with the tools and trust to succeed remotely.  

The pandemic accelerated remote work adoption, but LatentView has gone beyond default practices. Remadevi believes the balance lies in intentionally designing remote work to minimise risks while amplifying opportunities.

“The positive aspects are about accessing wider talent pools, fostering inclusion, and enabling productivity without geographic limits. The risks, of course, are around social alienation, culture dilution, collaboration gaps, and uneven employee experiences.” 

To address these, LatentView anchors policies in trust and outcomes, not surveillance. The company invests in digital collaboration tools and culture-building practices so that remote employees feel equally connected and engaged. Clear frameworks, expectations, and rhythms of connection help ensure consistency. 

For Remadevi, HR leaders must shift focus from presenteeism to performance. “Flexibility is not about the number of days in office—it’s about outcomes. As HR leaders, our role is to create an environment where flexibility and business priorities are not opposing forces, but complementary drivers of success.” 

She outlines four key levers to unlock motivation and innovation in hybrid models: 

• Redefine performance around outcomes, not hours or locations. 

• Equip leaders to build trust and lead with empathy. 

• Design employee experiences that balance autonomy and purpose. 

• Continuously listen to employees so policies evolve with workforce needs. 

“When we strike that balance, flexibility becomes more than a benefit—it becomes a strategic lever to unlock motivation, innovation, and sustainable growth,” she emphasises.

Culture at LatentView is rooted in curiosity, innovation, and inclusivity. The organisation has been recognised as a Great Place to Work for four consecutive years—a testament to its people-first approach. 

“We see employee experience as a continuous journey—from growth opportunities to well-being—that helps our people thrive. Policies provide the framework of fairness, while leadership brings culture to life through role-modelling and transparency.” 

This balance, Remadevi notes, is what makes LatentView an employer of choice. 

Remadevi’s leadership style is deeply shaped by her foundation in the defence services and her education in science. From defence, she brings discipline, resilience, and precision under pressure; from science, she gained curiosity, analytical thinking, and a solutions-driven mindset. 

Together, these experiences create a leadership approach that is both structured and adaptive. "For new joiners, this translates into a mentoring style that emphasizes clarity of purpose, attention to detail, and the confidence to explore new ideas. I guide them not just to deliver results, but to develop a mindset of ownership, continuous learning, and integrity.” 

In an era where the future of work is still being defined, Remadevi believes the winning formula lies in aligning flexibility with purpose. 

“It’s less about enforcing presence and more about enabling impact—ensuring every employee feels their time with us, whether in person or remote, is meaningful and energising.” 

For LatentView, flexibility is no longer a policy—it’s a strategic reality, a cultural foundation, and a competitive advantage in shaping a motivated, empowered, and future-ready workforce.