Wellbeing

Should you use financial influencers and celebrities for financial well-being at workplace?

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Influencers create buzz, but real financial well-being needs trusted advice.

By Mrin Agarwal, financial educator, founder & CEO of Finsafe India Pvt. Ltd and co- founder of Womantra

Financial influencers and celebrities have found a new playing ground: financial well-being programs at corporates. Of course, the use of celebrities is beneficial to drive engagement in these programs and create a buzz too. What organisations need to evaluate is the real efficacy of this engagement. 

 Financial influencers are classified as those who use social media to share personal finance tips. An influencer is one who has more than 10,000 followers on social media. Given this, the first point to evaluate is if the influencer is a person who is just sharing experiences and tips or has in depth knowledge on personal finance. Having widespread knowledge is important as beyond the hype and entertainment, associates will want more concrete information.  Workplace financial well-being often requires advice on retirement planning, taxation, RSU, debt management. Are influencers able to talk about these topics in depth? Further, if the advice is based on personal experiences, organisations may run the risk of having incorrect information/unregulated advice being given to their associates. 

Secondly, what are the implementable take aways from the session? Is it just a high energy session or is it really going to help associates in making financial choices which have a significant impact on their wealth? For example, a few tips on maximising credit card rewards points may be good for some small savings but is the larger aspect of long-term wealth building being addressed?

Third, what do employees do after the session if they have further queries. How can the learnings be personalised, given that most influencers content tends to be generalised and sensationalised?

Fourth, what is the potential conflict of interest? It is seen that most influencers actual earnings are from courses which are pushed to their viewers aggressively. Are the sessions being used as an indirect marketing tool to attract people to their courses?

Fifth, how can organisations ensure that they are following the rules? In India, fin influencers have to mandatory disclose material conflict of interest i.e. declare any financial relationships with companies or products they promote. Finfluencers cannot provide any recommendation or claim any return or performance and cannot use stock names, codes, or price data from the past three months in any form. How do organisations enforce these rules. Even if individual product recommendations may not be provided, how does the facilitation team know whether the examples being given are based on the above regulations.

 While financial influencers and celebrities can drive engagement, companies need to evaluate if their programs provide complaint, accurate and actionable long-term financial well-being support. Having licensed speakers over celebrities (who do not have formal education or expertise on the subject) is much more desirable over a few viral moments. With money matters, the risk of misinformation or oversimplified advice can lead to poor financial decisions and expose both individuals and organisations to long-term consequences.

 Sustainable financial well-being and behaviour change comes from programs rooted in financial literacy with the ability to meet individual needs on a continuous basis. Engagement may get attention, but education earns trust—and trust is the true currency of any lasting financial wellness strategy.

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