Priyanka Anand is Vice President and Head, HR Global Operations at Ericsson since April 2014. Before this she was Vice President and Head - Human Resources at Ericsson Global Services, India from July 2010 till April 2014.
In her current role she is leading a 500 member global team (spread over 20+ countries & 6 major service centres) catering to HR delivery in Ericsson globally. Before this she was the head, Human Resources at Ericsson Global Services India, where she was pivotal in the growth of the organization from its establishment in India to an employee base of 15000+ and in the setting up of its HR leadership team, led by her. She has worked in the past with Colt Technologies, STG and Manpower.
In the world of HR Shared Services, success lies in agility, comprehending customer needs, transforming needs into action and ability to provide 360 degree view to delivery, right from requirement gathering to delivering output.
All of the repetitive, cumbersome and time-taking processes are gradually being automated, due to which recruitment team is becoming more strategic and are able to depute more time in other important work.