Author Vidya Priya Rao

Vidya Priya Rao

Vidya Priya Rao

Vidya Priya Rao, is the Founder and Director of Innovatus Marketers Touchpoint LLP, a customer experience, marketing, and sales consulting and services firm based in Mumbai, India. She is a service design thinking decoder. She is a visiting faculty at S.P.Jain School of Global Management. She is an Executive, Marketing & Sales Coach, Trainer, and Keynote Speaker.

Recent posts by Vidya Priya Rao

Wake-Up - Take Employee Experience Seriously!

Wake-Up - Take Employee Experience Seriously!

Posted 10th Dec 2017 by Vidya Priya Rao in #EmployeeRelations

Design learning programs to drive business results

Design learning programs to drive business results

Posted 9th Oct 2017 by Vidya Priya Rao in #L&D

Use design thinking to date, get engaged, tie the knot with employees

Use design thinking to date, get engaged, tie the knot with employees

Posted 19th Jul 2017 by Vidya Priya Rao in #Employee Engagement

Customer-centric culture does not happen overnight

Customer-centric culture does not happen overnight

Posted 9th Jun 2017 by Vidya Priya Rao in #Culture

The secret sauce to deliver the ultimate customer experience

The secret sauce to deliver the ultimate customer experience

Posted 18th Apr 2017 by Vidya Priya Rao in #Csuite

How design thinking assists L&D in the digital era

How design thinking assists L&D in the digital era

Posted 5th Mar 2017 by Vidya Priya Rao in #L&D

Decoding employee experience

Decoding employee experience

Posted 4th Mar 2017 by Vidya Priya Rao in #Employee Engagement

Employee experience or Customer Experience: Which comes first?

Employee experience or Customer Experience: Which comes first?

Posted 3rd Mar 2017 by Vidya Priya Rao in #Employee Engagement

How to apply design thinking in your next team meeting

How to apply design thinking in your next team meeting

Posted 3rd Feb 2017 by Vidya Priya Rao in #Life@Work

Design thinking for HR: Why is it relevant?

Design thinking for HR: Why is it relevant?

Posted 24th Jan 2017 by Vidya Priya Rao in #HR Technology

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