Most organizations focus on periodic surveys to capture employee experience, but the usual challenge lies in capturing the employee voice on a continuous basis. In order to develop a passionate workforce that is willing to propel the brand forward, HR leaders play a critical role in enabling processes, policies, and structures, that facilitate continuous conversations across the employee life-cycle. It is crucial for organisations to have contextual conversations to drive continuous insights and actions on employee engagement. Your employees demand continuous listening and this can be driven via platforms that help capture actionable insights through contextual conversations.

This webinar will bring forth a case study of how a leading electronics retail giant with 3000+ employees and 100+ stores managed to substantially grow their employee NPS scores across 6 quarters and reduce the attrition rate by 50% - all by continuously engaging with employees through conversation based surveys.

Here are a few discussion pointers that will be covered during the webinar:

1) What is beyond periodic pulse employee engagement surveys? How an 'Always On' approach helps you build a passionate workforce?

2) How can HR leaders put processes, policies, and structures in place to facilitate continuous conversation to assess employee emotions on a regular basis?

3) How did Croma energize employees to build brand loyalists and substantially increase employee NPS scores?

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Speakers

Ramesh Natarajan

Co-Founder, LitmusWorld

Shalini Vohra

CHRO, CROMA