The digital disruption is the new normal. It has challenged the status quo-spanning all industries. Digitalization is fundamentally reshaping value chains and therefore altering consumers' behaviour and expectations. Be it defense, education, financial services, government services, healthcare, IT & ITES, manufacturing, oil and gas, retail, telecommunications there is none who would; rather should be left behind. The payoffs arising out of it are breath-taking, it accelerates profitability, improves customer satisfaction and spikes speed-to-market.
Perhaps the most fascinating aspect of the disruption is that digital transformation is being driven from the top and sits in the top of the agenda of most of the board room conversations happening across the board.
It's equally important to note that any journey of successful digitalization at any organization goes perhaps beyond investment and technology and pivots on the most crucial part of it- The Human Resources. HR must spearhead in helping the company and its leaders not only becoming digital and understand the digital characteristics that benefit the organization but also reinvent these digitally based processes and producing team-centric HR solutions and tools.
The 3rd Edition of the FICCI HR conference shall debate, review as why a successful digital transformation sits at the heart of HR and how can the HR function an evangelist for seeding cultural changes within organizations and embrace the future looking technologies to successfully ride the wave of digitalization with flying colors.
Federation House, New DelhiFederation House, New Delhi