With more than two decades of experience in the BFSI sector and a keen expertise in banking and insurance, Pradipta Sahoo, previously the CHRO at Karvy Fintech Pvt. Ltd, has recently accepted a new role as the Chief People Officer at Suryoday Small Finance Bank and will be assuming his responsibilities in Mumbai, starting Dec. 5.
“I am going back to the banking industry where I belong,” Sahoo said, adding that he was excited to re-enter the banking and insurance sector wherein he could interact with employees and help them in developing customer-service focussed mindset.
At Karvy Fintech, in his most recent role as the CHRO, Pradipta Sahoo played an instrumental role in strategising new HR initiatives, diving change management, and training overseas employees in Bahrain and Malaysia as well. Moreover, his team worked on ensuring that the company inculcated best HR practices within the organization such as ideation initiated by employees, rewards mechanism, succession planning, retention strategy and finetuning other processes by making them more user-friendly.
“As customer expectations continue to change with the penetration of technology in all spheres of life, the onus is on the banking professionals to ensure that the experience provides value and that the banks remain agile,” said Sahoo.
Having worked in various roles as an HR professional in Bharti AXA General Insurance, Reliance Retail, ICICI Lombard General Insurance, Bank of Baroda, and Vijaya Bank, Sahoo said that working with the Karvy team and other organizations has enabled him to think about global HR practices and also realize the value of small banks in today’s digitized and fintech world.