CSB Bank Limited announced that the Board has appointed Pralay Mondal as the organization’s President (Retail, SME, Operations, and IT).  Mondal is expected to join the Bank in September 2020. Mondal has recently resigned from his current position as Executive Director & Head of Retail Banking in Axis Bank. 

Commenting on the development, MD & CEO C. VR. Rajendran said "We are delighted and excited with the appointment of Mr. Mondal as President (Retail, SME, Operations and IT) and look forward to his playing a key leadership role at the Bank. Mr. Mondal is a proven trailblazer who brings strong commercial banking expertise and experience to CSB Bank. He has an excellent track record of having built retail and SME businesses while maintaining healthy portfolio quality and service levels.  I am confident that we have selected the choicest person for CSB Bank and that he will drive strong and healthy business growth in the years ahead.”

Mondal comes with around 30 years of banking experience across multiple businesses and functions including retail assets, retail liabilities, business banking, products, and technology. Before joining Axis Bank, he was the Senior Group President and Head of Retail and Business Banking at Yes Bank. He was instrumental in setting up the entire retail franchise in that bank in a short period of time. Prior to that he had a successful 12 years’ stint at HDFC Bank and was earlier associated with Standard Chartered Bank, Wipro InfoTech, and Colgate Palmolive. 

An alumnus of IIM Calcutta, Mondal’s achievements include pioneering efforts in doorstep banking and direct sales, creating deep geography distribution, and building and scaling up retail businesses. He is also credited with building the capital market, wealth management, private banking, NBFC, credit cards, payments, and digital businesses, from scratch. His appointment comes as the bank is hoping to leverage his extensive banking background, leadership experience, and track record to help redefine the customer experience and the brand promise at CSB, and to contribute significantly to the overall growth of the organization, especially in the retail and SME segments.