3i Infotech Ltd plans to hire over 500 employees in the next two months for its newly-established business process services ( BPS) division in HITEC City, Hyderabad.
“To attract the right talent, the company is adopting a unique approach of 3i Infotech on wheels. Building on its legacy offerings in this space, the company will be pivoting to a voice-based technology-led model to drive substantial cost savings by 20% for its customers," the company said in a statement.
In the first phase, the IT company would be looking to hire local talent within Hyderabad to serve its regional and market-specific clientele before scaling its operations to include other geographies and markets.
The entire portfolio of offerings under this division will encompass Application, Automation and Analytics Services (AAA) to be offered either in-house or through engagement with leading partners in this space. It will cater to customers across various domains to include retail, ecommerce, telecom, banking, financial services and insurance (BFSI), media and entertainment, and manufacturing industries.
“This marks a significant milestone in 3i Infotech’s transformational journey. With the onslaught of the pandemic, we have seen a surge in organisations adopting automation and digitisation. To navigate this change, 3i Infotech’s BPS arm has come up with a unique technology-led solution that is poised to become a game changer and a disruptor in the outsourcing space, both domestic and international,” said 3i Infotech Managing Director & Global CEO Thompson P. Gnanam.