Global business process management company Hinduja Global Solutions (HGS) announced the opening of its first customer experience centre in the US state of Florida which is expected to generate nearly 500 jobs.
The centre, located in Jacksonville, will bring more than 350 new career opportunities in the first phase of expansion starting this month, with a total of 500 new job opportunities over time. This expansion is due to continued growth of the company's domestic business, driven by a combination of providing additional services to existing clients and recent new business wins.
Tim Schuh, HGS President, North America stated, “Jacksonville is a vibrant, growing community with an educated and skilled workforce that can add value for our business and our clients. We are excited to bring economic growth and job opportunities to the region and look forward to welcoming highly talented customer service people to the HGS team."
The new center will be located at 6680 Southpoint Pkwy, Jacksonville, FL and will officially open its doors in late November. HGS will start recruiting inbound customer service associates for the new center in September.
A part of the Hinduja Group, HGS has over 44,854 employees across 75 delivery centres in seven countries. HGS is aggressively growing onshore across industries, growing its North American employee base by more than 40 percent in the last 12 months.