Video: Employee Centric HR

Technology

Employee Centric HR

Peter Cappelli, George W Taylor Professor of Management, Wharton School talks about how with new technologies, organizations have managed to master the art of customer experience.

Peter Cappelli, George W Taylor Professor of Management, Wharton School talks about how with new technologies, organizations have managed to master the art of customer experience. While companies are delving deeper to develop better customer experience, the same thought applies to them when they deal with their own employees. Using the same technology to understand the employee experience will be a good way to enhance productivity and profitability. 

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Topics: Technology, #VideoTalks, #HR Ready

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