India's retail, e-commerce boom sparks hiring surge

India's retail, e-commerce, and logistics sectors are booming, driven by a surge in hiring, technological innovation, and a rising e-commerce market set to reach Rs 26 trillion by 2030.  This is according to GI Group Holding's new report, "The Great Indian Consumption Story."

The report highlights a strong focus on hiring young talent. Over half (52%) of retailers plan to onboard fresh graduates, and 86.86% of retail job applicants in 2023 were aged 18-30. This reflects the industry's appeal to young job seekers and its potential to drive economic growth.

Technology is transforming all three sectors, with businesses prioritising cloud solutions, AI automation, and IoT to streamline operations and improve customer experience. Despite challenges in Q3 FY24, the logistics sector has rebounded with a 10.24% increase in job postings at the start of 2024, signalling continued growth.

Sonal Arora, Country Manager at GI Group Holding: “India’s Retail, E-commerce and Logistics sectors have witnessed phenomenal growth due to increasing internet penetration, smartphone adoption, and a burgeoning middle class." 

"E-commerce and retail giants and startups alike are investing heavily in technology-driven logistics infrastructure, including warehouses, fulfillment centres, and delivery networks, to streamline operations and elevate customer experience."