Fun at work promotes employee retention: Study

A recent research says that within the hospitality industry, manager support for fun is instrumental in reducing employee turnover ET reported. On the flip side, the research suggests, support for fun also reduces employee productivity which can negatively impact sales performance.

The report quoted Michael J Tews, assistant professor of hospitality management, Penn State as saying, "High employee turnover is consistently quoted as being one of the problems that keeps managers up at night because if you're involved with recruiting and training constantly, then you can't focus on effectively managing your existing staff and providing a high-quality service experience."

The research yielded three key findings. First, manager support for fun lowers employee turnover, particularly among younger employees. Second, fun activities increase sales performance, particularly among older employees. Third, manager support for fun lowers sales performance irrespective of age. The study appears in Cornell Hospitality Quarterly, the report added.

Read the complete report here