Sharing with Caring - Expanding HR Shared Service Centers Globally

It’s Sunday night in a dimly lit regional office. A major presentation to senior management is due on Monday morning regarding the recent changes to corporate guidelines pertaining to HR policies. Majority of the new initiatives are bound to create ripples among the local workforce, especially, in terms of shrinking career advancement opportunities on foreign postings and cutbacks in benefits relating to long-term employment. To make matters worse, HR Shared Service Center is closed on Sundays, to offer clarification on the carefully worded text that was rushed to regional locations on Saturday evening. Hands trembling, eyes quivering, sweat beads rolling down a worried face flushed with the prospect of forthcoming embarrassment, a conflicted HR professionals dried mouth curls into an incessant chant of “Oh Brother, Where Art Thou!” Dreaded Nightmare or Virtual Reality? Hold your thoughts for now!

HR Shared Service Centers have been generally seen as a convenience not only in ter